Bank customers beware! Nasty rip-off in circulation

More and more banks are asking their customers to check their data. Apparently, at least. In fact, phishing emails are behind it, with which fraudsters try to get hold of your confidential data. atechbook explains which meshes they use to do this and how you can protect yourself from them.

For several weeks now, more and more new fraud attempts have been coming to light, endangering customers of various banks. atechbook explains why times seem to be favorable for criminals right now – and how you can recognize phishing and protect yourself.

“Suspicious” bank transfers at savings banks and Volksbanks

The phishing radar has gone off at the Schleswig-Holstein consumer center. It is about the banks Sparkasse and Volksbanken. According to the report, fraudsters are currently trying to get hold of customers’ data by e-mail. Under the subject “System Alarm Code”, the e-mail refers to an allegedly “suspicious” transfer that has since been cancelled. A necessary account check must now be carried out via the attached link. But this link actually leads to a false website, according to the association. All the data entered here is sent directly to the fraudsters, who can then misuse it for their own purposes.

Also interesting: Postbank customers must agree to new terms and conditions, otherwise the account is gone

Phishing mails disguised as “important changes

The last attack on savings bank customers was not long ago. Their banks are currently facing many changes that customers need to be informed about. Fraudsters are exploiting the situation for phishing.

As recently as March, e-mails were going around, apparently in the name of the savings bank, in which bank customers were to be informed about a legally required data check. They bore subject lines à la “Important change”, “We’re switching!”, “Your savings bank informs” or “Notification from your savings bank”. In order to carry out the alleged verification quickly and avoid restrictions on banking, recipients are supposed to fill out a form. However, the attached link does not take the savings bank customers to their bank’s website, but to a fake page and a fake form.

DKB customers also targeted by fraudsters

DKB is also one of the banks where customers should beware of phishing. Here, too, e-mails have been circulating recently, sent by fraudsters in the name of DKB with the aim of obtaining data. The latest phishing attempt, according to the consumer advice center, has the subject line “Confirmation of telephone number”. In order to continue using all online services, bank customers are supposed to confirm their stored phone number. Otherwise, the account will be blocked. The telephone number is used for verification purposes in online banking. It should therefore not fall into the wrong hands. The same applies to all personal data that the fraudsters try to retrieve via the query.

Recognizing phishing e-mails from alleged banks

At first glance, the phishing e-mails from the banks make a serious impression. They are in the typical colors and also display the correct logos. There are no gross spelling mistakes. However, a closer reading reveals deficiencies, such as missing commas or the lowercase Berlin in the case of DKB.

In principle, it is advisable not to click directly on links in e-mails. Instead, go directly to your bank’s website. If there is a problem with your account or if the bank needs certain data, it will either inform you here after login or send you a letter.

DKB has also introduced a security verification feature. Provided customers have left their postal code with the bank, DKB displays two of the five digits in all e-mails to verify itself. For the postal code 10961 for Berlin, this could then look like this: “Your postal code is *0*6*”.

If you do fall for a phishing email, Sparkasse recommends the following steps:

  • Immediately change the access data for your banking transactions on the Internet.
  • Tell your bank immediately. It can prevent further damage.
  • Do not delete the e-mail, it serves as evidence in case of emergency.
  • If you still have the malicious e-mail, send it to or .
  • File a criminal complaint.


  • Consumer advice center
  • Note from the Sparkasse
  • Notice from DKB